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COVID-19 | An Update from Coulters

Update: 30 June 2020

As we have moved into Phase 2 of the Scottish Government route plan out of lockdown, the residential marketplace is starting to fire up again.

It will take some time for the market to get completely back up and running, as many businesses furloughed staff and are now bringing them back off furlough in a controlled manner.

Due to pent-up demand in the market, a deluge of people now want to bring their property to market or view properties. This has placed surveyors, floor plan designers and photographers under severe pressure, as they have previously been unable to visit properties unless they were vacant. This means that getting your property on the market is taking just a bit longer than previously. However, this will improve as our supplier businesses get back up and running to full capacity.

Open viewings remain prohibited, but videos are available for the vast majority of properties. Thanks to the quality of these, you can get a real feel for the property. Physical viewings will take longer to arrange as each viewing needs to be allocated more time to allow for compliance with Scottish Government regulations. Please be patient. We will arrange a viewing for you as soon as possible.

Health and safety remain paramount, and our guidelines below provide information on how valuations and viewings must be conducted. We appreciate this may cause some inconvenience, but it is essential that we and our clients comply with Scottish Government regulations to keep us all safe and well.
Many thanks for your cooperation.

Read more about our COVID-19 Guidelines:
COVID-19 Valuation/Appraisal Checklist

COVID-19 Viewing Checklist


Update: 27 March 2020

As I am sure you will be aware the UK and Scottish Governments have announced unprecedented and immediate measures designed at restricting the movement of the UK population in order to combat the spread of the COVID-19 pandemic and to keep people safe.

We totally understand that you will be very anxious and will be wondering what this means for your own transaction. At the moment many law firms are operating either a very restricted service, with staff working from home where they do not have access to files, titles or normal office resources or in some cases firms will even be temporarily closed entirely. As a firm, we do have in place remote working facilities to try and keep our clients as updated and informed of developments as possible. However, at this time, we cannot be entirely clear as to how our services will be affected.

The Law Society has issued some guidance now to say that transactions should not settle at the moment. What is clear is that all transactional work will face both considerable disruption and delay. With many firms temporarily closing, we may be unable to even obtain any updates on transactions. Restrictions have impacted on both removal companies, and banks. This is a testing and difficult time for everyone.

Coulters are doing their best to clarify what is being proposed for each and every transaction. Please bear with us whilst we try to obtain information and guidance. Due to remote working, please try to communicate by email where possible as this makes it easier for us to share work. We are also able to offer an alternative digital solution to our clients instead of traditional face-to-face services with virtual property viewings, where we can easily give advice, share documents and property appraisals.

We are all affected by this and we would ask you to be as patient and understanding as possible during a time which is difficult and trying for everyone. In the end, though the health and safety of one and all are paramount. We thank you for your cooperation and please keep yourselves and your families safe.

Coulters Team.

Read more about our COVID-19 Guidelines:
COVID-19 Valuation/Appraisal Checklist

COVID-19 Viewing Checklist


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