“Coulters are a lightning fast operation. I had my flat appraised by Mark on the Monday, by the Thursday the flat was on the market, and two weeks later it was under offer at a price significantly exceeding my expectations. What’s not to like about that! If you use Coulters take a deep breath and buckle up for the ride. You won’t be disappointed.”
“An excellent outcome on both the sale price and the way that we have been treated as clients. Coulters have been a pleasure to deal with!”
“Thank you so much Coulters! I’m delighted with the sale and with the service you have offered.”
“We engaged Coulters for the sale of two properties and a purchase. The personal attention of Mark and his team gave us confidence , evident in that both properties were sold in under, achieving over 10% above home report value. The purchase involved some out of the ordinary details but we were given excellent guidance and advice from Louise in their legal team. Although the financial aspects were excellent, what really set Coulters apart was the customer service provided by all involved. I plan not to move for sometime although when that occasion arises in the future, Mark and Coulters will be my one and only call.”
“I just wanted to thank you… Working with you is like, being supported by friends!”
“I would just like to say how happy I was the service I received with Coulters. All the staff I dealt with were extremely helpful and professional. At no point at all did I feel that I was being treated as anything but an important customer. I would have absolutely no hesitation in recommending Coulters to anyone wishing to sell their property.”
“I used Coulters for my sale and purchase and I am happy to say that they really added value to the process. The legal and property expertise and the marketing strategy on the sale was fantastic. You have to ask yourself, in the Scottish residential property market is there a stronger combination than Mark Coulter and Ross Mackay!”
“I just wanted to get in touch to say thank you for your work in first appraising our property and then offering and conveyancing. Both Kerry and I were very happy with the results and are now settling into our new home. It was great to deal with such assured and confident individuals; I wouldn’t hesitate to recommend your services to my peers. All the best and I hope 2016 and beyond is good to you and to Coulters!”
“I chose Coulters because of personal recommendation and was impressed straight away by the knowledgeable and practical advice they gave me regarding getting the property well-presented and ready for market. I found the Coulters team very easy to work with throughout the entire sales process. They were also willing to be ambitious on their sale price, and most importantly delivered above my expectations, both in the price achieved and the speed of the sale.”
“As a professional sportsman I realise the importance of accuracy and consistency as well as delivering an outstanding result, and this is where I really do think Coulters stand head and shoulders above their competitors. They are not the cheapest but they are certainly one of the best in the Edinburgh property market!”
“I instructed Coulters because of a personal recommendation and because I liked Mark’s approach. Even when the process didn’t go completely to plan, Coulters navigated their way through and I was delighted with the outcome.”
“Just a quick note to say a big thank you to all of the sales and marketing team at Coulters who have been so professional and helpful during the sales process – obviously Susan & I are delighted with the outcome and we won’t hesitate to recommend your firm to anyone we know.”
“Thanks to all the team at Coulters, we were very impressed by the service you provided, you were proactive and attentive throughout and made us feel confident in your dealings. We have to especially thank Jayne Rowney and David Ellis for their expert help in securing our new home at the eleventh hour. I wouldn’t hesitate to recommend Coulters to others!”
“I met our private banking manager and he told Tanya and I that Jayne Rowney was the most professional representative of a property solicitor that he had the pleasure of dealing with and added his own opinion that we wouldn’t have completed everything without her strenuous efforts on our behalf.”
“I approached Coulters as I knew Mark personally. We instructed them to rent our current house and buy a new one and on both fronts they really delivered. They are a personable, attentive and hard working team; always very positive and keen to deliver the best for their client!”
“Thank you for your business, it was a pleasure to deal with you and Coulters, a great result all around!”
“We were extremely pleased with service provided by Coulters – it was impressive how all the staff communicated throughout. The results were also impressive, Coulters managed to get a sale within two weeks at above the home report. There really wasn’t anything more we could have expected from the whole process.”
“We interviewed three agents but opted for Coulters as I had met Mark personally and felt confident he would deliver. His team from the outset were proactive, attentive, had a plan, and it was clear that they were constantly reviewing it in order to achieve the best result. There are many options in the market but I wouldn’t hesitate to recommend Coulters!”
“Thanks very much to you, and the rest of the team at Coulters, for making the house sale so straightforward despite a few unexpected issues – it made it all much easier given I was so far away!”
“You could see Coulters were focussed when they dropped everything in order to appraise my property. The service is clearly client focussed and results driven, and I was delighted with achieving a sale price significantly in excess of the HR value in only three weeks!”
“We have had an excellent experience with Coulters, they did the buying, selling and conveyancing for us when we moved house. They are a company who genuinely want you to be happy with their service, and with the property that you buy. We felt that they cared, and were really on our side through the whole process.”
“After having my property on the market for nine months with another agent I decided to try Coulters, and I have been nothing but impressed! Out of hours contact as I live in Australia was a massive help! This culminated in a closing date after only three weeks! Sterling job!”
“We found Coulters service good and obviously given the speed of the deal very effective, which was driven by a very proactive approach on the viewings and follow up to them. Your advice and lead on the negotiations was spot on. We also greatly appreciated your personal touch, in sorting the sign out on wet and miserable Saturday afternoon”.
“I have used Mark several times previously and have always been pleased with the results. Coulters are a results focused personable set up with the client seemingly at the centre of everything they do. I would recommend them if you are thinking of buying or selling!”
“Coulters never gave up on us, from achieving a sale @ 17% above the home report value to dealing with some significant turbulence on our purchase, they stood firm. They can hold their heads high!”
“We chose Coulters after meeting Mark and because they are professional estate agents with a legal team, not the other way around! We liked the fact that they handle the viewings and were impressed by their guidance and professionalism throughout. The whole team were patient, friendly and very efficient and always kept us informed. We have already recommended them to others.”
“Given the volume of work in selling, and buying, Coulters were the perfect agent. They provided sound, balanced advice and the execution of both transactions and the delivery and customer service far exceeded my expectations in every way!”
“By accident rather than design I’ve now used Coulters five times in the last eighteen months. What kept me going back? Excellent service, attention to detail and – in Mark Coulter – someone who knows the Edinburgh property market inside out. Fingers crossed that there’s not a sixth transaction any time soon but if there is I’ll be going back to Coulters.”
“Thank you so much for all your help, you were all a pleasure to deal with, very calming and I had the confidence that everything was under control. I would highly recommend Coulters to anyone in the future having been a client.”
“I instructed Coulters after being impressed with their marketing platform and approach. There are a number of options but if you are selling in Stockbridge, Coulters are the preferred option!”
“I am a repeat client and am very pleased with the service I received. From achieving more than 10% over the home report value, negotiating the purchase of my property, and coordinating all of these and settling them timeously, was impressive. I was also delighted with the way they kept me updated and reassured about the process, you really feel they care about their clients!”
“I interviewed a number of agents but chose Coulters based on their brand, energy, and opening hours. I was expecting a good service but the energy and delivery of the marketing and the subsequent sale exceeded my expectations. Anyone selling in the city centre should consider instructing Coulters!”
“Please pass on my thanks to David for his work on the legal side and to James, Sophie and Mark for the estate agency. You were all great to deal with.”
“Coulters surpassed my expectations. They were prompt, courteous, had a clear plan and were willing to change direction when needed. They care, and it is obvious why they exceed the market average in relation to speed of sale, and the amount over home report value. If you are looking to sell your home, don’t look any further than Coulters!”
“Thank you Tara – and indeed everyone at Coulters. We had superb service from a really nice, friendly and helpful group of people. I have no problem recommending you!”
“Coulters were not only personable but incredibly efficient. They delivered a sale and purchase within a fourteen day period, with the property and legal parts of the business combining seamlessly. I liked their forward thinking approach and also appreciated the help and advice provided on the purchase of our new house – both from Mark on the house we hoped to buy and from David who provided exceptional information and advice on the legal side. Very impressed!”
“Coulters is a new business and certainly a very impressive one. The customer sits firmly at the centre of everything they do and the trust I put in them was more than returned. The level of service and the outcome exceeded expectation. I would not hesitate to recommend them to anyone.”
“I was recommended to Coulters by a friend and have recently used them for rental, selling and buying. This is a truly customer focused company with joined-up communication between the different teams. Their rental service is second to none. Their estate agency was excellent – not just in terms of the final offer achieved! For selling and buying the legal process was fast and efficient. In short, this is a highly professional company I am happy to endorse and recommend.”
“We had tried two previous agents with little success before turning to Coulters. From the outset they gave sound pragmatic advice and achieved a sale within a relatively short time. Coulters have proved to us that not all agents are created equally.”
“I instructed Coulters because of a business contact and I couldn’t have been more delighted with the results. From the initial visit it was clear that Coulters have a distinctive and effective approach, from their accompanied viewings, to their full-fat marketing package, you feel that this is a service built on quality and delivery with the client central to everything they do.”
“I initially contacted Coulters because I thought the company portrayed a premium, serious, modern and non-stuffy look – just like our property. Our initial discussion with Mark was at 8pm on a weeknight, and from that point forward the communication was flawless. Despite being one of many, we were treated like a VIP customer. Our emails were replied to immediately, and phone calls always answered – night or day. We were genuinely overwhelmed by the level of service we received from all Coulters’ departments. The experience actually became both exciting and enjoyable, with the feeling that Coulters staff were as motivated and excited as we were about the sale of our property. I would recommend Coulters to anyone – a young company with the right attitude deserves to become nationwide over time.”
“May I take this opportunity to express my thanks once again to all the Coulters team for your assistance and guidance with our sale. I shall certainly recommend you to anyone looking to buy or sell property in Scotland!”
“Following unsuccessful attempts by one of Edinburgh’s larger solicitors to realise a sale we turned to Coulters following recommendation. The change was marked by a hands-on, can-do, proactive attitude from Mark Coulter and his team. It was refreshing to receive regular communication, and crucially, feedback.
Coulters contacts in the media led to some high profile editorial and ultimately a sale at a price that was above our initial expectations.
I would thoroughly recommend Mark and his team and would be happy to speak directly to anyone requiring a more detailed reference.”
“I selected Coulters because of their personal and pro-active approach. Unlike many of their competitors, Coulters took an interest in the property and provided me with confidence that the property would not be just another number on a portfolio. The service I received from my initial call through to concluding the sale was handled very efficiently, professionally and promptly. Coulters provided valuable advice throughout the process and made selling very easy and stress free, leaving me to concentrate on the move itself.”
“I instructed Coulters as they sold the flat directly above my own. I was impressed with the initial advice, the quality of the marketing materials, and the final sale price which surpassed my expectations. I would recommend Coulters for their delivery and service!”
“We instructed Coulters because of their local presence, opening hours, availability and overall marketing package which we felt was superior to their competitors. They achieved a sale within a few weeks of marketing which was above the home report value, excellent!”
“Mark and Sophie impressed me with their clear outline for marketing, straightforward costing, and the idea that Coulters would handle the viewings. The timescale was upheld and I felt that the photographs were excellent. Sophie and James liaised well and I felt that Sophie handled the viewings successfully. They both gave me useful feedback on a regular basis. The sale was handled calmly and smoothly and both David and Alex were invaluable in concluding the missives. Mark is keen to listen and is available to offer his experience and expertise. I am happy to recommend Coulters, and I am using them now to purchase my next property!”
“I chose Coulters through personal recommendation and for their ability to handle all matters on my behalf as I live overseas. They were attentive, prompt and really catered for the exact requirements of me as a customer”
“I chose Mark Coulter to sell our property based on his high-profile work history. I could see immediately that he is pro-active, efficient and experienced in his field. His communication is excellent; no matter what I asked for, he would respond immediately.
I have no doubt that I chose the right person and company; the flat sold within a month at the price I wanted. David Ellis, the head of the Legal Department, impressed me with his friendly attitude, skill and knowledge. Other staff were also friendly and helpful.
I would definitely recommend Coulters to anyone who is looking for efficient service and a fast sale”
“I would like to express my thanks for the excellent service received from Coulters. In buying and selling, I was most impressed by the personal service, friendly and highly professional manner of Sophie, Alex, James, and Mark. I am particularly pleased at having concluded a cash sale so soon after placing this on the market. I have to commend Coulters that in concluding a purchase I did not experience the anxiety and stress usually associated with these transactions. I can attribute this to the expertise, advice and support received from Coulters. Once again, thank you”
“Our house had been on the market for well over a year with only a handful of viewers but after switching to Coulters we sold in a couple of months. They were very proactive and professional. There were a few difficulties with the purchasers’ solicitors but these were handled by David Ellis with an attention to detail that I have never experienced before in a property transaction! Coulters might be a bit more expensive than other agents but you get what you pay for and I wouldn’t hesitate to recommend them”
“I instructed Coulters on personal recommendation and although their fees were the highest of all the agents they are definitely worth it. They took a hands on approach, were very accurate about their sales plan, and executed it so well they got me 20% in excess of my original expected sale price within two weeks. Fantastic!”
“We approached Coulters on personal recommendation and were impressed by their enthusiasm and their willingness to take on all aspects of the selling process. After an original sale fell through Coulters worked very hard to find another purchaser despite difficult market conditions. Each of the sales team showed dogged and persistent determination in pursuit of securing this and kept us regularly updated with progress. We are grateful to Coulters for their enthusiastic, hardworking and honest approach to selling our property and can recommend them”
“Coulters are a great set up, David Ellis has real old school values and is always balanced in his advice and execution. Mark Coulter is also equally impressive, maintaining a personal, hands on approach with me which makes me realise how different Coulters are as a solicitor estate agent from their competitors! I was referred by friends and I will be recommending them to others!”
“We were very impressed with the service provided by Catriona. We had been meaning to write our wills but didn’t know where to start. We were both concerned that our daughters and step daughters would be protected as well as making sure we looked after each other. Catriona took the time to understand our family circumstances and clearly explain what might happen in different situations. Her knowledge and guidance was just what we needed – and it was made so much easier by being able to discuss this in the privacy of our own home and at times that suited us. Thank you!”
“I chose Coulters because of their prominent local presence and their clear, hands on approach and seven days per week/extended opening hours. What’s more they have a very personable appeal which really sets them apart!”
“Coulters are a totally different proposition from your typical solicitor/estate agency offering in Edinburgh. Their approach is hands on, personal, and effective, and it’s clear they genuinely care about their clients. They acted for my sale and purchase and did so in a way that set them apart from their rivals, thank you Coulters!”
“I am by the nature of my business a demanding client but Coulters responded to my demands and what’s more exceeded my expectations. Their service exceeds the market norm as does their delivery!”
“The Managing Director, Mark Coulter, is a confident and persuasive, proactive professional and he and his equally professional sales team have excellent presentation and communication skills, responding to enquiries instantly.
Coulter’s own website layout is beautifully and clearly presented and our advertisement on all portals was punchy with stunning photographs; this, and an eye-catching brochure, contributed significantly to the swift sale of our property. Coulter’s approach is proactive and refreshingly ‘off the wall!”
“If at first you don’t succeed, try Coulters. They sold my family property in Fairmilehead and did exactly what they said they would do. Their performance exceeds market expectations!”
“Thanks Mark, for everything you and your team did to sell our flat – so quickly and at a great price. No other agent could have done that for us!”
“Coulters offer their clients a rare combination of flair, professionalism, personal engagement and speed. Their publicity, both on-line and in print, is very stylish. Our property was under offer after only two viewings and within a week of going on the market. I am a very satisfied client”
“Honesty and hard work combined with a very direct customer service approach is something you get in abundance with Coulters. They sold my property in Stockbridge for the full HR value and saw it through to completion with the minimum of fuss. I will definitely be using them again!”
“I wouldn’t hesitate to recommend Mark to those thinking of selling or renting their property, or indeed to anyone who is looking to buy and needs the benefit of a quality book of properties. The Coulters’ property portfolio has definitely gathered momentum and no wonder. Mark has surpassed our expectations and we can’t thank him enough for persuading us to go and see the flat that is now our home”
“I decided to instruct Coulters as their new pitch and brand struck a chord with a more upbeat and forward thinking agency. I am pleased to say I was delighted with the results. They agreed a sale that was 2% in excess of the home report value within two days of marketing. In a market where so many agents and lawyers offer similar service levels, Coulters offer something much better!”
“Coulters are a very impressive straight talking business which take the time to understand the customers’ needs and are always contactable. They sold our house within a month at over 8% over the HR value, we have already recommended them to friends!”
“We instructed Coulters to sell our house and they did so efficiently, speedily and for the full home report value. Coulters are a firm that is clearly in line with their clients and we have already recommended to several friends!”
“I recently sold my property in Stockbridge through Coulters and their service and knowledge was outstanding. From the very beginning, they were efficient, extremely knowledgeable, exceeded the HRV and managed the entire process with the minimum of fuss. They exceeded my expectations. I would highly recommend Coulters if you are looking to sell your property”
“Coulters were recommended by a friend and I have to admit to being more than satisfied by the way they handled my sale and purchase and their general levels of customer care. The house buying process often experiences turbulence but the team at Coulters steered through this and delivered a sale price above the HR value and well above our expectations. Job well done!”
“In a very short space of time Coulters achieved above-HR sale of my flat and subsequently negotiated the purchase of my new house, at under HR-value. Both deals were concluded on the same day, less than 8 weeks later. Demanding negotiations and challenging timings, but Mark and David pulled it off.
A highly professional, courteous and client-directed operation – I was very glad that my friend suggested I approach you and would unhesitatingly recommend you for astute and confident reading of the current market and ability to deliver that prediction. Thank you!”
“I instructed Coulters for my sale and purchase and was not only impressed with the results they delivered, but also the clarity of advice they provided us in terms of target locations and general house buying strategy. They achieved 7% in excess of the home report value with the first viewing and negotiated a purchase price 5% below the home report value. These results coupled with their all-round client care and advice say everything about why you would use Coulters!”
“I instructed Coulters for both my sale and subsequent purchase on personal recommendation and couldn’t have been happier with the results. They sold my property within two weeks and helped us through the minefield of buying a home off of a developer. They work hard for their clients and I would recommend them for customer care and the results they deliver for their clients”
“Coulters marketing platform and accuracy in pricing resulted in us achieving 5% over the home report value and breeching the stamp duty threshold. I had high expectations and Coulters exceeded these both in the selling price and the customer care they provided”
“I was very impressed by Coulters and the friendly service they provide. When we were selling our house I really felt that Mark genuinely cared about getting the best result for us and that he was on our side working really hard. David also provided a great, client-centred service for us – his emails and notes of advice in relation to concluding missives for both our sale and purchase were so full and helpful and explained everything really clearly. In our purchase he provided great advice in connection with what to offer based on his knowledge of the market and expertise – he helped us secure our ideal property for an excellent price.
In short, nothing was too much trouble for Mark and David and they are such nice people to deal with. I could not recommend them highly enough”
“We are absolutely delighted with the sale and with the service that we have received from Coulters! From start to finish, the service has been nothing but outstanding! We are so pleased that you did convince us to go with Coulters in the end!”
“I sold my current property, which I moved into in 1969, through Coulters and they also advised on my purchase. It was a daunting task but it was made much easier by Mark Coulter and his team providing both savvy legal & property advice, as well as the more soft touches including recommendations for a removal company. Coulters provide an all-round effective service, but more than that, they understand the human side of a residential property transaction. They achieve a level of client care and delivery which many people only dream of receiving or delivering!”
“Coulters are a very customer led, marketing focussed solicitor estate agency and have raised the bar for service in this sector! They are redefining the offer in residential property and I have to admit to being blown away with their professionalism, diligence and effort even when things proved less than straightforward. There is only one choice – Coulters!”
“Mark, I wanted to let you know how delighted we have been with the service from Coulters from start to end. Clearly getting a sale in 17 days is exceptional, as is getting numerous offers substantially above the home report valuation.
I would put this down to the insight you personally had of the market and the marketing strategy adopted. The excellent and high quality of the photos, many viewers commented on this. The excellent communication from Marta throughout the whole selling process and the detail and focus of the legal work by David.
It has been a pleasure to do business with you and the quality of Coulters and the team has shown through”
“I was delighted with the first class service I have received from Coulters, and would definitely recommend their services to anyone. All matters were dealt with promptly and efficiently and I was impressed with the sale process, which was linked in with the purchase and all the necessary paperwork. Coulters seem to be really challenging the status quo in the Edinburgh property market and this is benefitting clients like myself!”
“Coulters were extremely helpful in organising the sale of our house, I would honestly say if it hadn’t been for their proactive approach it wouldn’t have happened. Mark Coulter never took a backward step and I would recommend them to anyone who wants an agent who goes the extra mile for their client – 7% above the home report value after 2 weeks of marketing – fantastic!”
“Coulters pack a powerful punch; with extended opening hours, accompanied viewings, and the quality of their marketing offer, they stand out as the obvious choice. They were accurate with their advice and proactive in adjusting the asking price when we needed it, selling our property within six weeks. The legal transaction was also smooth and David Ellis was both easy to deal with and excellent at putting things in plain English. I would recommend them over their competitors based upon their performance and client care!”
“Coulters are the go-to guys if you are looking to buy a property. Mark Coulter & David Ellis combine significant legal and property experience, and they negotiated a purchase on a property I was buying in Ravelston. They saved me a significant sum of money and also gave me sage advice in the process. Their combined offer is both differentiated and unique”
“As a first time landlord, letting with Coulters has been a great choice. From walking me through the processes and requirements of becoming a landlord, to helping me find the right tenants and managing the property whilst let, they’ve provided me with the low maintenance, high quality experience I hoped for. There are numerous options for letting agents, but only one choice, Coulters!”
“We approached Coulters, and from the beginning, there was a professional, hands on approach. When we have any questions, there is a helpful, informative reply.
Being at a distance requires the comfort of knowing that our property is in good hands, and we have found this with Coulters, we are glad to be with them!”
“Coulters are exactly what Stockbridge and the whole of the Edinburgh property market need as they are committed, harder working, and more client focused than any agent I know. We marketed our Stockbridge colonies property and Coulters negotiated an offer for the full home report value within a week of marketing – you can’t say fairer than that!”
“We instructed Coulters to sell our property and couldn’t have been more pleased! They agreed a sale on our double upper property in the Grange after two weeks of marketing, achieving over 6% in excess of the home report value. They also provided all the property and legal advice on our purchase and put us into a position we could only have dreamt of beforehand. Coulters care about their clients and we would recommend highly above their competitors for delivery and unique client care!”
“We instructed Coulters to sell our detached house in the heart of St Andrews in favour of the local Fife agents. Whilst this appeared a risk I couldn’t have been happier with how they performed. Their robust marketing platform with web site and breadth of web portals ensured a steady stream of viewers and even when momentum started to wain Coulters were proactive, making the required tweaks to drive forward a competitive closing date.
Coulters are a new business and also a very good one, their desire to succeed and deliver are palpable and it surely won’t be long before they become market leaders, shaking up the market in the process, and in doing so benefitting the customer!”
“Coulters are uncompromising, straight talking but most importantly, effective. They sold my property in under five weeks and negotiated my purchase and delivered it all . We could also get an update instantly with their extended opening hours and seven day per week cover. Selling and buying can be a stressful experience but the team at Coulters were always at the end of the phone or email or in their office to answer any questions and you get a better coffee than you would at Starbucks! I couldn’t recommend them highly enough for their service and for the way in which they conduct themselves!”
“We were marketing our property for three months with no success and switched to Coulters. Mark Coulter gave honest straight forward and savvy advice and we were rewarded by a full home report value offer after the first viewing. Coulters are not an average agent, they deliver and what’s more they do it with a personal touch!”
“Coulters were a real pleasure to deal with and you could see that my needs as a client were central to everything they did. What’s more they sold my property at a full price within two weeks of marketing, they certainly delivered!”
“Coulters are a breath of fresh air in the Edinburgh residential property market with seven day a week and extended hours opening and accompanied viewings. They listened carefully to what we needed, but also offered straight talking no nonsense advice for our legal and property needs. I would have no problem in recommending them to anyone for all round legal and property advice”.
“If you’re about to buy or sell a property pop into Coulters. We were lucky enough to be Coulters’ first client – and David Ellis made the whole process painless.
There was a serious oversight by the other party, the seller’s solicitor was not pro-active and so David unravelled the legal mess that unfolded, and crucially before the people who had agreed to buy our home withdrew. We eventually got things concluded thanks to David’s extensive expertise and extraordinary efforts!
Mark Coulter developed an effective marketing strategy, agreeing the sale of our flat and garage within ten days and for 12% in excess of the home report valuation! Mark is at the top of his game with seasoned experience in many larger firms and has a good feel for how to make a property look good and sell at its best.
The photography and documentation for the sale of our own property was elegant and effective and when leaving a message with anyone at Coulters you always get a prompt call back, not to mention a decent coffee from Rachel when popping into their office!
Great Service !”