All members of our team are focused on delivering the best possible outcome for you – both in terms of the results we’ll deliver and the service you’ll receive. We aim to make the experience of buying, selling, letting or renting a property as stress-free and enjoyable as possible.
We base our approach on the following principles:
Customer focus: Coulters specialises in personalised service. If you use us, an experienced property professional/legal expert will deal directly with you, every step of the way, ensuring that all your questions are answered and that your exact requirements are met.
Communication: We are committed to being readily available to all our clients and to going the extra mile to keeping in touch, through regular updates and scheduled reporting. Our team is available seven days a week, our offices are also open throughout the whole week and you can contact us by phone until 10pm. We host viewings from 8am to 10pm, seven days a week.
Speed and efficiency: We are committed to giving exceptional service – as shown by the fact that our sales team consistently out performs the market.
We are focused on results and guarantee our performance. For example, we promise sellers that we will get their property on to the market within seven days of instruction. We also undertake to sell homes within three months.
We bundle our services to provide a comprehensive approach to meeting your needs, from pre-marketing appraisal to legal completion. This approach delivers swifter and better results.
Accuracy: We ensure that we carry out our work to the highest standards. We are precise, focused on detail and transparent in the way we work and charge for our services. You’ll find that we always provide accurate, well-research information and advice – all focused on helping you achieve your goals.
We are committed to improving the service that our industry delivers. Indeed, the Partners in our legal tem have been involved in the development of best practice in the Scottish property market for many years, through organisations such as the Law Society of Scotland’s Property Law Committee.
For more information on our property sales services, contact Coulters today.